{"id":2144,"date":"2025-10-03T18:25:32","date_gmt":"2025-10-03T18:25:32","guid":{"rendered":"https:\/\/visiontech.my\/?page_id=2144"},"modified":"2025-10-03T18:26:41","modified_gmt":"2025-10-03T18:26:41","slug":"refund-and-exchange-policy","status":"publish","type":"page","link":"https:\/\/visiontech.my\/?page_id=2144","title":{"rendered":"Refund and Exchange Policy"},"content":{"rendered":"\t\t
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Refund and Exchange Policy <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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We have a 7-day return policy for purchases from VisionTech Online website (<\/span>https:\/\/visiontech,my<\/span><\/a>). To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You\u2019ll also need the receipt or proof of purchase.\u00a0<\/span><\/p>


<\/span>To start a return, you can contact us for any return at\u00a0<\/span>enquiry@visiontech.my<\/span><\/a> or via Whatapps at 014-6297003. If your return is accepted, we\u2019ll send you\u00a0the\u00a0instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted, hence you will not be getting a refund.<\/span><\/p>

There are times where order processing time will take longer than usual, such as Pre-Order items or hot selling items that may run out of stock. Should there be such a situation, we will contact you to on the soonest available date. If you do not agree to wait for the provided date, we reserve the right to cancel the order and refund to you within 7 working days from the date that payment has been made by customer.<\/span><\/p>


<\/span>Exchanges<\/b><\/p>